A McDonald’s customer explained how irritating it was being ignored in the drive-thru.
Having placed an order via mobile app,TikTokerAliyya went to pick up her McDonald’s ten minutes later.
After being ignored at the drive-thru window for a long time, Aliyya had little to no more patience left.
That was until a security guard came to let her know what was going on.
Woman waits “five minutes” at drive-thru window before being approached
Aliyya recently placed a McDonald’s orderfor her daughter. Excited and hungry, the two were prepared to pick up and pay for the food in the drive-thru.
However, when Aliyya got to the window, she was allegedly ignored for over five minutes. That’s when she started to record her encounter.
Though there were employees inside the McDonald’s, not a single worker opened the drive-thru window for her.
At that point, Aliyya was still under the impression that they were open, as the mobile app stated they were.
Eventually, a security guard opened the window and told Aliyya, “I cannot help you. We’re closed.”
In Aliyya’s now-viral TikTok, she included a text overlay to explain the situation, “They have a habit of appearing to be open but lock the doors and ignore everyone tryna order at the drive-thru.”
She also went on to say that the experience was “terrible.”
Aliyya wasn’t the only customer waiting to pick up a mobile app order either. Allegedly, another unhappy customer was beeping behind her who had to wait as well. It’s unknown if they were given a refund or their food.
Though Aliyya was trying to “keep a cool head,” she did say she’d be sending proof of theMcDonald’sstaff ignoring her to someone who could assist her further.
Molly Byrne is an Entertainment Writer on Dexerto’s US team, specializing in viral news, TikTok, and YouTube. She also has bylined for Groover and Movieweb. You can contact her at: molly.byrne@dexerto.com
